Shipping, Handling and Processing
Andrea D. Charles Studio orders are processed, shipped, and delivered on business days: Monday–Friday (excluding weekends and major holidays).
ESTIMATED DELIVERY DATES
Our estimates of average delivery times are based upon information provided by our shipping carriers. Standard Ground delivery is not guaranteed by the carrier, but will occur in 5-7 business days after the order has processed for most orders. Orders shipped via 2nd Day and Next Day are guaranteed commencing on the first business day after the order was shipped. For the most up to date delivery estimate, check the tracking number found on your shipping confirmation email.
During promotions, holidays, and at the end of each month, shipments may be delayed slightly due to high order volumes.
STANDARD GROUND: Please allow 1-2 business days for processing depending on product availability.
- Orders shipped Standard Ground are typically delivered in 2-5 business days after processing.
- Orders under 3 lbs are generally shipped via DHL Expedited Max.
- Orders over 3 lbs are generally shipped via FedEx Ground or Home Delivery.
- Orders for P.O. Boxes will be shipped via USPS and are delivered within 5-14 business days.
- Orders for APO/FPO/DPO and US territories are delivered within 14-21 days via USPS.